The new digital experience powered by Revieve will help Faces customers personalize their skincare routines in real-time from the comfort of their homes.
October 7th 2021 – Revieve, a market-leading personalized digital brand experience company working with global brands, retailers, and digital service providers in the Health, Beauty, and Wellness categories, today announced a partnership with Faces, the leading beauty retailer in the Middle East and owned by the Chalhoub Group, to bring the first digital skincare experience to customers in the Middle East.
Faces partnered with Revieve to launch “Faces Skin Advisor”, an online and digital personalized experience to help its customers discover and purchase the right products for their skin from the comfort of their homes, personalized to the look and feel of the Faces brand. The technology behind the experience is Revieve’s Digital Skincare Advisor, an AI-powered self-diagnostic solution that analyzes a user’s skin and provides personalized product recommendations in real-time.
“At Faces, we put our customers at the heart of everything we do, and we are thrilled to partner with Revieve to offer them a more personalized skincare journey. Over the past year, we noticed a rise in skincare products according to GCC market research, and to enhance our customers’ experience we are bringing to the region an AI-powered solution for tailored recommendation through self-diagnostic in real-time. We are focusing on technology and innovation to respond to our hybrid consumers by creating meaningful connections and memorable experiences to always delight them” said Salem Kaissi, Vice President at Faces.
The Faces Skin Advisor consists of three easy steps. First, users take a selfie and answer a few questions about their skin type and any personal skin concerns they would like to improve. The user is then provided an in-depth analysis from their selfie and offered personalized product recommendations from Faces product selection and their unique attributes suited to specific skin concerns and types.
The technology's accuracy is built upon Revieve's proprietary computer vision technology and mobile skin diagnostics that analyze over 120 skin metrics from the user's face and several dozens of different expert algorithms specifically trained to analyze distinct skincare and beauty-related facial features from specific areas of the user's face.
As of today, all Faces customers can utilize the revolutionary experience provided by Faces across desktop and mobile devices on all browsers. The Faces Skin Advisor experience is live at www.faces.com/ae-en/skin/advisor.
"This partnership will provide a more personalized skincare experience for customers across the Middle East. We are beyond excited to introduce the first digital skincare experience to customers in the region as we connect them with products tailored to their unique personal needs through our partnership with Faces," said Sampo Parkkinen, CEO and Co-Founder at Revieve.
Revieve is the preferred provider to brands and retailers across four continents for delivering a digitally-driven, personalized brand experience leveraging state-of-the-art AI/AR technology. Working with our partners, Revieve has transformed the customer experience for skincare and color cosmetics through its proprietary technology, the Revieve Health-Beauty-Wellness Platform.
With easy-to-use self-diagnostic modules that personalize search, product discovery and shopping experiences, Revieve’s digital beauty platform delivers consumers targeted products, services, and treatments. Encompassing all facets of the health, beauty and wellness industry, Revieve’s trusted powered-by modules include the AI Skincare Advisor, AR Makeup Advisor, AI Suncare Advisor, and AI Nutrition Advisor. The Revieve platform seamlessly integrates personalized shopping solutions, in-person and live-video consultations with health and beauty advisors, driving tangible business value by increasing consumer engagement, conversion, and basket size across all digital in-store and online brand touchpoints.
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Faces is the leading beauty omni-retailer with the latest fragrance, skincare, bath and body, makeup, haircare, and accessories in the region. With 22 years of presence and expertise in the Middle East and the Gulf market, 66 stores across 7 countries (UAE, Kuwait, Saudi Arabia, Egypt, Lebanon, Qatar, Jordan & Bahrain.) and an online presence.
Being pioneers in beauty retail in the region has allowed us to offer you the most luxurious brands. Providing you with the most glamorous Makeup products, trends, and our beauty experts to answer all your beauty questions. We seek to leave you with an unforgettable experience while being emotionally connected in every beautiful moment.
We come from a place that understands your beauty needs. Beauty is all about the exchange of tips, inspiration, and expertise, and we’ve really evolved into a brand that has transcended past your traditional retailer. The spectrum of beauty has become more complex being the most rapidly evolving retail sector, and we’ve embraced those changes and trends to stay ahead in the game. More than ever, Beauty is about self-expression, embracing diversity, and experimentation. We want to help reveal your uniqueness and give you the tools and support to express your beauty.
Follow Faces @facesbeautymiddleeast or visit www.faces.com for the latest in all thing’s beauty!
FACES, Live your beauty.
About Chalhoub Group
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the Group has become a major player in the beauty, fashion, and gift sectors regionally.
By blending its expertise of the Middle East and intimate knowledge of luxury, the Chalhoub Group is building brands in the region by offering service excellence to all its partners and a unique experience to its customers. The Group is moving fast from a traditional distributor and retailer for luxury to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
With a growing workforce of more than 12,000 people, in 14 countries, as well as operating over 700 retail stores, the Group’s success comes from its most valued asset: highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.
By being committed to implementing further sustainable practices into their business, the Chalhoub Group is a member of the United Nations Global Compact Community, signatory of the Women’s Empowerment Principles and was awarded its seventh CSR Label from the Dubai Chamber of Commerce.
FOLLOW US ON @ChalhoubGroup
FOR MORE INFORMATION, PLEASE VISIT www.chalhoubgroup.com